AV Concierge
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Home Technology Concierge
Give your clients a smoother move-in experience with a home technology audio video concierge service designed specifically for new homeowners. After the keys are handed over, many buyers still need help connecting smart devices, setting up Wi-Fi, understanding existing audio/video systems, and learning how to use the technology already installed in their new home. This service gives real estate agents a practical, high-value referral resource that helps clients feel comfortable, confident, and cared for after closing.
Why Real Estate Agents Love Offering This Service
• Creates a memorable post-closing experience: Clients remember the agent who helped them settle in, not just complete the transaction.
• Solves a common move-in frustration: New homeowners often struggle with Wi-Fi, remotes, smart devices, cameras, thermostats, speakers, and streaming apps.
• Adds value without adding work for the agent: The concierge handles the technology setup and homeowner education directly.
• Strengthens referrals and repeat business: A helpful move-in resource reinforces trust and keeps the agent connected after closing.
• Supports luxury, move-up, relocation, and downsizing clients: Any buyer moving into a connected home can benefit from guided setup and training.
What New Homeowners Receive
New homeowners receive personalized, in-home technology support that helps them get connected and comfortable in their new space. The service can include setting up smart TVs, streaming devices, Wi-Fi networks, speakers, thermostats, video doorbells, security cameras, smart locks, lighting controls, voice assistants, and mobile apps. Just as important, homeowners are shown how to use their system in plain language, so they know how to adjust settings, operate remotes, access apps, control devices, and troubleshoot common issues.
Move-In Technology Concierge Services
NEW HOME
• Smart device setup: Connect and configure compatible smart home products such as cameras, doorbells, thermostats, locks, lighting, speakers, and voice assistants.
• Wi-Fi and network support: Help connect devices to the home network, improve basic coverage, organize passwords, and confirm key devices are online.
• Audio/video orientation: Review TVs, speakers, sound systems, receivers, streaming devices, remotes, and entertainment zones already in the home.
• App and account setup guidance: Assist with downloading apps, pairing devices, signing into services, and organizing access for everyday use.
• Homeowner training: Teach clients how to use their technology step by step, including remotes, apps, voice controls, streaming, audio zones, and common settings.
• System recommendations: Identify opportunities for upgrades, simplification, improved Wi-Fi, better sound, added security, or easier control.